Workplace miscommunication and conflict can add stress to every day and make your life miserable. In a work environment, most conflicts arise due to miscommunication. Either expectations weren’t clear or they changed when you weren’t looking. The best way to avoid conflict is to understand what you are being asked to do. The next best way is to have proof that you are doing what you were asked. That proof is complete and accurate documentation. Of all the ways to keep yourself out of trouble and get ahead, your notes—if thorough and detailed—can provide you a clear path. Employees can ask for an email depicting exact expectations, request a deadline in writing to stay on top of tasks, or make sure thorough notes are taken during meetings and discussions. Employers can request documentation from employees regarding duties and tasks and also keep detailed employee files to protect their business.
First, all your notes and documentation should be dated. Date the top of each page and put a time next to it when you write it down if necessary. Dates and times become difficult to argue against when one person says one thing and you say another. Time and date specifics trump general claims in verbal arguments every time.
The older we get, the easier it is to forget details. As managers know, small details can make or break a project. Therefore, by keeping good notes, you can always go back and remember those nagging details. This allows you to become more efficient and effective because you can do the job right, with no hand holding.
Documentation proves beneficial for both the employee and employer. Employers need to be documenting any and all employee relation issues; i.e. behavioral issues, tardies, time off requests, FMLA requests, benefit changes, W-4 changes, investigations, performance evaluations, contracts, disciplinary actions, pay increases/deductions, hiring paperwork, etc… Documentation allows employers to protect themselves against wrongful lawsuits involving the Labor Commission, Department of Labor, and local attorneys. Some documentations are legal requirements of being an employer, and need to be followed exactly.
For employers, using a company like Solution Services takes a majority of this responsibility of documentation out of your hands. We are trained in employee relations and documentation control and remove the burden of responsibility off your shoulders. Call us today to find out how we can help you!
